Market Observations

An Open Source Success Story in Cloud Computing Land

Simon Forge

Increasingly, development is turning towards grid and cloud computing technology

With major social networking sites from Facebook to Twitter, along with large web players from Amazon to Google increasingly turning towards grid and cloud computing technology, this new segment is reaching a transition point. This is especially true as the major players come to see their offerings as platforms for others to trade on. This is best exemplified as third party entrepreneurs in all sectors are building on the host cloud technology, especially with Amazon and now, increasingly, with Facebook.

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Capacity Planning: Critical for Business and IT Success

Rich Ptak

Business Service Management (BSM)—the ability of IT to understand and adapt its work to support business need — is a critical function that requires effective capacity planning and forecasting. Therefore, new capacity management and forecasting solutions are needed that are easier to install, deploy, and use. (This article was published in Mainframe Executive issue for May/June 2010.)

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IBM’s Strategy for Business-oriented Service Management

Audrey Rasmussen, Bill Keyworth, Rich Ptak

Ptak, Noel & Associates believes that IBM’s strategic focus on Integrated Service Management (ISM) and the application of IBM solutions under the Smarter Planet theme marks a milestone achievement in linking business and IT resources and assets for business success. Not the least because Integrated Service Management, in our opinion, leads directly to the broader message of how IT can effectively leverage and link together all enterprise assets and resources to achieve the goals of the business. ISM closely aligns with the Business Service Management (BSM) concepts that are being unnecessarily limited to discussions of just leveraging IT infrastructure. We discuss how IBM illustrates and documents enterprise-wide benefits to be realized from BSM.

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Phurnace Software

Bill Keyworth

Today’s mission critical Web applications are constantly changing, with applications continually moving from build to test to production and back again to development. Such capacity to handle agile business practices is at the heart of the value of Business Service Management and Phurnace can illustrate “qualitative” business oriented ROI metrics, including value to time savings, productivity gains, application downtime reduction, and less time troubleshooting.

September, 2009